By Terri Morrison© Copyright 2014, All Rights Reserved What constitutes a lie? Per the dictionary, it’s, “An untrue statement made with intent to deceive.” But, if you lie to spare someone’s feelings (“Does this dress make me look fat?” “Of course not, you’re gorgeous!”) is it still wrong? Probably not in that case, but it […]
By Terri Morrison© Copyright 2014, All Rights Reserved In the Harvard Business Review article “Should You Eat While You Negotiate?” Lakshmi Balachandra described an experiment she conducted with MBAs to ascertain whether negotiating a deal over a meal would increase the value of the theoretical agreement (vs. discussing it without food). Her tests showed […]
By Terri Morrison © Copyright 2023, All Rights Reserved Gift giving is a revered tradition in many parts of the world. But there is an art to obtaining the right item, in the correct color, properly wrapped and perfectly presented. Just as an appropriate gift can seal a personal or professional relationship, an improper one […]
Although Keita Kadowki, director of sales and marketing at the New Otani Hotels, was exactly on time for his appointment in New York City, he was still concerned. “In Japan, you must be at leastfive minutes early for an appointment,” he explained, “or you appear ill-mannered.” Being early ensures that everyone will be comfortable and […]
