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Lie to Me

By Terri Morrison© Copyright 2014, All Rights Reserved What constitutes a lie? Per the dictionary, it’s, "An untrue statement made with intent to deceive." But, if you lie to spare someone's feelings ("Does this dress make me look fat?"…
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Dinner and a Deal

  By Terri Morrison© Copyright 2014, All Rights Reserved In the Harvard Business Review article “Should You Eat While You Negotiate?” Lakshmi Balachandra described an experiment she conducted with MBAs to ascertain whether negotiating…
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Global Gifts - from Gaffes to Perfect Presents

By Terri Morrison© Copyright 2014, All Rights Reserved Gift giving is a revered tradition in many parts of the world. But there is an art to obtaining the right item, in the correct color, properly wrapped and perfectly presented. Just as…
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Don't Waste My Time!

Although Keita Kadowki, director of sales and marketing at the New Otani Hotels, was exactly on time for his appointment in New York City, he was still concerned. “In Japan, you must be at leastfive minutes early for an appointment,”…