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The Library Journal names Kiss, Bow or Shake Hands one of the best business books of the year!
We are delighted that our book, Kiss, Bow or Shake Hands was recognized by the Library Journal as one of the "Best Business Books of the Year!" Read the Library Journal's review.
Kiss, Bow, or Shake Hands, 2nd Edition can be ordered from the publisher, Adams Media (800-258-0929) or online from www.amazon.com.
Announcing the New McGraw-Hill Digital Kiss, Bow or Shake Hands!

The Authors of Kiss Bow or Shake Hands are delighted to announce a new relationship with McGraw-Hill for the technological and content expansion of the Digital Kiss, Bow or Shake Hands System!
Measurable success in the global marketplace begins with an expert understanding of international protocols, practices, and cultural cues. Without it, businesses and organizations cannot develop a competitive network of customers, suppliers, and, most important, talent.
Created by a division of the McGraw-Hill Companies, Kiss, Bow, or Shake Hands Digital delivers essential knowledge for business people who are working abroad, traveling for business, or managing global teams from a domestic location. It empowers people to open borders, minds, and markets in more than 60 countries around the world. Each comprehensive country profile includes:
Country Background—history, government, language, cultural viewpoint
Tips on Doing Business—local style, typical business values
Cultural Orientation—cognitive styles, values, decision making
Cultural IQ Quiz—avoid costly faux pas and test your knowledge
Know Before You Go—streaming weather, driving orientation, getting around
Protocol—greetings, forms of address, dress, dining, gifting conventions
Business Practices—importance of punctuality, negotiation practices, entertaining
Cultural Notes—Do’s and don’ts for conversations, common misunderstandings
Key Phrases in Local Languages—with audio to ensure correct pronunciation
Holidays—Up-to-date calendar of official holidays
Downloadable Content that gives easy, portable access to these and other features anywhere in the world
View the NEW McGraw-Hill Digital Kiss, Bow or Shake Hands!
www.kissbowshakehands.com
Academic institutions: In learning environments where future business managers and leaders are being created, Kiss, Bow, or Shake Hands situates your institution ahead of the trend toward a more global emphasis mandated by the AACSB, and recommended by a growing number of business school deans. It is the perfect interactive resource to prepare students for internships and study abroad as well as for in-class projects.
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Seminars
Terri Morrison conducts seminars ranging from 1 to 4 hours on intercultural communications. They present an entertaining yet concise, comparative analysis of the countries of your choice.
Here is further information on our Seminars including a downloadable video presentation.
Some references from speaking engagements by Terri Morrison include:
North Atlantic Treaty Organization (NATO) |
This is a note of thanks and appreciation for your presentation to our NATO Staff Officer Orientation Course.
You provided us a "master class" and we thank you for it.
I read our student comments earlier this week, and you will not be surprised to hear that their comments uniformly suggested - bluntly - that you be given more time, that your lessons were those they will take into any and all aspects of their professional life, and that they learned new information from a particularly engaging, high-energy speaker.
BRAVO! On behalf of our students, and our NSOOC team, please accept my thanks for bringing the world to our classroom, and the appreciation - a la Galileo - that we are not at the center of it, but rather one piece.
L. Chalmer
Director
NATO Staff Officer Orientation Course
National Defense University
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Books
Getting Through Customs employs the authors of six books on the cultural aspects of doing business internationally. In addition, GTC authored Spanish language audiocassettes with authentic dialogues for over ten industries.
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Holidays
The Year 2008 World Holiday and Time Zone Guide contains a useful format of cross-referencing holidays both by country, and by day of the year. Access to the 2006 World Holiday Guide is free as a demonstration of the database.
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- Amazon.com's #1 Business Etiquette book
- Library Journal's "Best Business Books" list
- Excerpted in Business Traveler Magazine
- Serialized in American Way Magazine
- Given by the Bank of America to the CEOs of their top 1000 clients
- Quoted in Wall Street Journal, USA Today, the LA Times, the Chicago Tribune, the Washington Post, the Philadelphia Inquirer, Investors Weekly, and CNNFN
- Part of the curriculum at the Wharton School, Cornell, and Oxford University
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We are pleased to have been chosen a Select Site by Dow Jones & Co., Inc. |
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Endorsements
Read Endorsements
from Recent Seminars
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Welcome Nova Southeastern University Law Library!
Welcome Nova Southeastern University's Shepard Broad Law Library & Technology Center! It is an honor to provide NSU's law students and faculty access to Kiss, Bow or Shake Hands: Expanded Edition! NSU has more than 26,000 students, and is the largest independent institution of higher education in Florida. Go Sharks!
Welcome Duke University!
Ranked eighth in the nation by U.S. News & World Report in 2008, Duke University is an elite institution for academics, research, and athletics. We are honored that they have chosen the "Kiss, Bow or Shake Hands: Expanded Edition" database to support the Fuqua School of Business and all of Duke University. Go Blue Devils!
Welcome Western New England College!
We are honored that Western New England College - one of "America's Best Colleges" in U.S.News & World Report 2008 – has made Kiss, Bow or Shake Hands Expanded Edition accessible to their Students, Faculty and Staff. Western New England College was founded in 1919 in suburban Springfield, Massachusetts, It is a pleasure to support the “Heritage of Excellence” at this august institution.

News
Innocent gestures can translate poorly, traveler warns
Los Angeles Times
By William Ecenbarger
April 17, 2008
In Sydney, Australia, I simply hailed a taxi, opened the door and jumped in the back seat...
Bridging the cultural gap in the Mideast
Business 24/7
By Rola George Habr
April 11, 2008
Success in business across the globe requires a clear understanding of how cultural differences affect the way a deal is done.
Available in 2 pdf files: Part 1 & Part 2
Find more articles under Articles and Publicity in the menu.
Listen to Radio Interviews of Terri Morrison
2008 World Holiday Guide
The 2008 World Holiday and Time Zone Guide contains a useful format of cross-referencing holidays both by country, and by day of the year.
Access to the 2006 World Holiday Guide is free as a demonstration of the database.
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Dun & Bradstreet's Guide to Doing Business Around the World
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